Blue Lake Brands
Email us: See Contact page
We ship most items by UPS or FedEx Ground which takes 5 to 7 days delivery. We only ship to the lower 48 States at this time. We do not ship to Canada, Hawaii, Alaska or overseas at this time.
Credit Card Safety:
Shopping at Blue Lake Brands is safe and guaranteed. Our secure server software encrypts information so that is cannot be read as it travels over the Internet. You can feel confident that your information is protected by our secure server. The encryption process takes the characters you enter and converts them into bits of code that are securely transmitted over the Internet. Secure Socket Layer (SSL) with 128-bit encryption to shield transactions.
Payment Options: (Order Online 24 hours/ 7 days a week)
Pay by Credit Card using Our Secure Server.
We safely accept:
- Amazon payments
- If you want to checkout through PayPal, you do not have to have an account with them.
There is a 6.25% Sales Tax that is collected only on orders sent within the state of MA. This also includes Tax on shipping and handling.
- Please email us via the Contact Page
- All refunds are available 14 days from Date of Delivery less shipping charges. If you received free shipping, we will deduct the actual shipping charge from your final refund.
- We do not accept used items back to our warehouse. Items will be inspected for use before refund is granted.
- Any items that arrive damaged must be reported in 5 days in order to receive a replacement.
- Customer is responsible for return shipping charges on any product being returned.
- Products returned to us for refund or replacement must be in its original packaging with Tags still attached.
- Returns must go through our Return Authorization Process (RA). You will receive an RA number from us to write on your Return.
- To get a RA number, email us with your Name and Order number.
- When you receive your RA number, it will need to be written on the outside of the package.
- Any returned package that does not have an RA number will be returned to the sender.
- Returns are for original buyers only, no third party refunds or exchanges.
- Please allow 2 weeks for processing.